On Sunday, May 11, 2014, log on to hear a unique presentation about what meaning means to our technical communication minds?! Addicted to Meaning: Mental Models for Technical Communicators
12:30 pm - 2:00 pm - Presentation and Q&A This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and user experience design, Kai shows with examples why minimalism works but FAQs don’t, and how to write for users without irritating them.
The presentation is a recording from the 2013 STC Summit, and Kai will join us in real-time for Q&A at the end of his presentation.
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